Welcome to the Pixel Soar Quest Help Center
Find answers to common questions and troubleshooting tips for Pixel Soar Quest. If you can't find what you need, visit our Contact Us page or join our Community for support.
Common Issues and Solutions
The game won't load or is running slowly
Try the following:
- Clear your browser cache and cookies.
- Ensure you have a stable internet connection (if playing online).
- Update your browser or app to the latest version.
- Close other apps or tabs to free up device resources.
My progress isn't saving
Ensure you're logged into your account for cloud saving. For local saves:
- Check if your device has sufficient storage space.
- Avoid clearing app data or browser cookies.
- Contact support if the issue persists.
Controls aren't responding
Try these steps:
- Ensure your device supports touch or keyboard inputs.
- For mobile, check if the on-screen jump button is enabled.
- Test with a different browser or device.
I purchased an item, but it’s not showing up
Please verify the purchase:
- Check your purchase history in the App Store or Google Play.
- Restart the game or log out and back in.
- Contact support with your purchase details.
Still Need Help?
Check our FAQ for more answers, or reach out via our Contact Us page. You can also connect with other players in our Community for tips and advice.